At Kemps we make every effort to create a shopping environment which is as accessible as possible for everyone. Both in the physical environment of the store and the atmosphere and support we offer, we aim to make give everyone a really positive experience when visiting us.
Front access – one low step from street level with grab rails either side to main shopping floor – 830mm opening
Upper shop area and disabled toilet access – via side door from street level upon request – door opening 750mm and toilet access740mm & 905mm
Floor surfaces – painted wood and concrete at lower level and felt carpet on upper level
Resting chairs available inside the shop and assisted shopping available
Parking – free 30 min parking outside shop, 2 free hours in Market Place where there is also Blue Badge parking
Toilets – public disabled access toilet 2 minutes from shop with access via Radar key
If you would like to know more or plan a visit then please call us on 01653 693577
At certain times of the year we offer special shopping sessions which are ‘relaxed’, offering a quiet and calm managed experience and also sessions where we have extra staff and support available for visitors who have mobility issues and where a raised level of personal shopping support from our team will enable more enjoyable and fulfilling shopping experience. These sessions will be publicised via our social media feeds and partner organisations. Where possible we would ask guests to book in advance so we can ensure a good experience for everyone.